CBCP-002 Exam Dumps - GAQM: Management Questions and Answers

Continuity planning with external stakeholders, such as key suppliers, is essential to ensure the uninterrupted flow of information, materials, products, and services during disruptions. The type of continuity planning determines the nature of the relationship and coordination with these suppliers:

Multilateral: This involves multiple parties (e.g., an organization and several suppliers or partners) working together in a coordinated plan. While multilateral planning can enhance collaboration across a broad network, it is complex and not specifically tailored to strengthening individual supplier relationships, which is the focus of this question.

Bilateral: This refers to a two-party agreement or plan between the organization and a specific supplier. Bilateral continuity planning fosters a direct, functioning relationship with key suppliers, enabling mutual understanding, aligned recovery strategies, and stronger assurances of continuous supply. It is the most effective approach for building robust, one-on-one supplier relationships, as it allows for tailored coordination and commitments.

Unilateral: This is a one-sided plan where the organization develops its continuity strategy without direct supplier involvement. While it may address internal resilience, it does not enhance the functioning relationship with suppliers or provide assurances of their continuity, making it inadequate for this purpose.

The correct answer isB. Bilateral, as it directly enhances the relationship with key suppliers through mutual planning and coordination, ensuring a continuous supply chain. This aligns with Business Continuity Professional practices that emphasize collaboration with critical external dependencies.

References:

DRI International Professional Practices for Business Continuity Management (2023), Section 4: Business Impact Analysis and Risk Assessment – Highlights the importance of engaging key suppliers in continuity planning.

ISO 22301:2019, Clause 8.2.3 – Emphasizes identifying and managing dependencies, including suppliers, through coordinated planning.

A formal “disaster” can only be declared by the firm owners or by the IT Department Manager. This is false because a formal “disaster” can be declared by any authorized person who has the responsibility and authority to activate the business continuity and disaster recovery plan. The authorized person may vary depending on the type, scope, and severity of the disaster, but it should be clearly defined in the plan who can declare a disaster and under what circumstances. The authorized person should also communicate the declaration of a disaster to all relevant stakeholders, such as employees, customers, suppliers, partners, regulators, media, or the public. Verified References: https://www.ready.gov/business-continuity-plan https://www.csoonline.com/article/515730/business-continuity-and-disaster-recovery-planning-the-basics.html

 A plan walkthrough is a low-pressure exercise that uses presentation techniques including videos, slides and handouts, so that participants fully understand their plans1.

Risks are diverse and arise from both external and internal sources. This is true because risks are uncertainties that can have positive or negative effects on an organization’s objectives. Risks can arise from various sources that are either outside or inside the organization’s control. External sources of risk include natural disasters, cyberattacks, market fluctuations, customer preferences, competition, regulation, or political instability. Internal sources of risk include human error, fraud, system failure, process inefficiency, organizational culture, or strategic decisions. Verified References: https://www.investopedia.com/terms/b/businessrisk.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

BIA helps to identify all of the above aspects of an organization’s functions and processes. It helps to identify the critical services and products that the organization delivers to its customers and stakeholders, and the functions and processes that support them. It also helps to identify the critical interdependencies and interested parties that are involved in or affected by the organization’s functions and processes, such as suppliers, partners, regulators, or employees. Moreover, it helps to identify the tangible and intangible impacts of a disruption to the organization’s functions and processes over a period of time, such as financial losses, reputational damage, legal liabilities, or customer dissatisfaction. Verified References: https://www.ready.gov/business-impact-analysis https://drii.org/resources/professionalpractices/EN

A risk register is a register that maintains information on all the identified risks relating to an organization. A risk register is a document or a tool that records and tracks the details of each risk, such as its description, source, impact, likelihood, rating, owner, status, response strategy, action plan, and monitoring method. A risk register is a useful tool for managing risks and communicating them to stakeholders. Verified References: https://www.investopedia.com/terms/r/risk-register.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

A policy statement is a statement that is authorized at an appropriate level and should codify the company’s attitude to a particular risk. A policy statement is a document that defines the scope, objectives, principles, roles, and responsibilities of a business continuity management program. It should also express the organization’s commitment to managing risks and ensuring continuity of its critical functions and processes. A policy statement should be approved by senior management and communicated to all relevant stakeholders. Verified References: https://www.iso.org/publication/PUB100442.html https://phoenixnap.com/blog/what-is-business-continuity-management

Business continuity planning is the process of identifying, developing, and implementing strategies and plans to ensure the continuity of an organization’s critical functions and processes in the event of a disruption. It can be both time consuming and expensive, as it requires a thorough analysis of risks, impacts, resources, and recovery options. However, management will expect tangible benefits from the process, such as reduced losses, increased resilience, improved reputation, and compliance with regulations. Verified References: https://www.ready.gov/business-continuity-plan https://drii.org/resources/professionalpractices/EN

Contingency planning is the type of planning that requires the commitment of significant financial and human resources for situations that may never even occur. Contingency planning is the process of developing alternative courses of action in case the preferred plan fails or an unexpected event occurs. Contingency planning aims to reduce the impact and uncertainty of potential disruptions and ensure the continuity of the organization’s functions and processes. Contingency planning can be costly and time-consuming, as it involves identifying risks, analyzing scenarios, developing strategies, testing plans, and maintaining readiness. Verified References: https://www.iso.org/publication/PUB100442.html https://phoenixnap.com/blog/what-is-business-continuity-management

Strategic management is the type of management that is an often used term, but has so many different connotations to different people that invariably the message of its meaning gets confused. Strategic management is the process of defining and executing the long-term vision, goals, plans, and actions of an organization. Strategic management involves analyzing the internal and external environment, formulating strategies, implementing them, and evaluating their outcomes. Strategic management can be complex and challenging, as it requires alignment and integration of various aspects of the organization, such as culture, structure, resources, capabilities, stakeholders, markets, competitors, or regulations. Verified References: https://www.investopedia.com/terms/s/strategic-management.asp https://phoenixnap.com/blog/what-is-business-continuity-management