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C_C4H225_12 Exam Dumps - SAP Certified Technology Associate Questions and Answers

Question # 4

How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct Answer: to this question.

Options:

A.

It runs once a day, checking against the full database.

B.

Contacts with the same unique identifier are merged automatically on import.

C.

Contacts with identical first name and last name are merged automatically.

D.

It runs every time a new contact is about to be imported.

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Question # 5

You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.

You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct Answer: to this question.

Options:

A.

The opt-in field was not set to TRUE.

B.

The Database Growth widget only shows auto-imported contacts.

C.

The update takes at least 24 hours to show in the widget.

D.

Too many new contacts were uploaded at the same time.

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Question # 6

You want to test two different Overlay Web Channel campaigns. Which options do you have? Note: There are 2 correct Answer: to this question.

Options:

A.

Activate the Advanced Scheduling page and set up an A/B test.

B.

Create an Interactions program with an A/B splitter and insert two different campaigns.

C.

Create an Automation program with an A/B splitter and insert two different campaigns.

D.

Split your recipient source into two contact lists and activate two separate campaigns.

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Question # 7

You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Options:

A.

Analytics > Customer Lifecycle

B.

Analytics > Revenue Analytics

C.

Contacts > Combined Segments

D.

Management > Smart Insight Settings

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Question # 8

You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?

Options:

A.

Set available to false in product catalog for all products the brand.

B.

Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.

C.

Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product’s pages.

D.

Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products’ pages.

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Question # 9

Which file formats are supported for integrating flexible product data? Note: There are 2 correct Answer: to this question.

Options:

A.

Extensible Markup Language (XML)

B.

Microsoft Excel file (XLS)

C.

Comma-separated values (CSV)

D.

Text (TXT)

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Question # 10

Which of the following describe Automation Center programs and Interactions programs? Note: There are 2 correct Answer: to this question.

Options:

A.

The only difference is that Interactions programs have different entry points.

B.

Interactions programs can be used for campaigns that should be sent in real time as a reaction to customer activities.

C.

Automation Center programs always ignore the opt-in status.

D.

Automation programs can be used for automated multiple-step, multi-channel programs for one- off or recurring lifecycle campaigns.

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Question # 11

You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

Options:

A.

Real-time

B.

Weekly

C.

Hourly

D.

Daily

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Question # 12

You are implementing Web Channel and you are told to use all web campaign types available. What are your choices? Note: There are 3 correct Answer: to this question.

Options:

A.

Overlay: to have content appear above the normal website content

B.

Ribbon: to display a ribbon at the top or bottom of the page

C.

Category: to insert a category-level recommendation

D.

Embed: to replace a selected element on your website

E.

Space: to insert blank elements on your website

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Question # 13

Which mandatory steps do you need to complete before you can attempt your first API call? Note: There are 2 correct Answer: to this question.

Options:

A.

Create an SAP Emarsys Customer Engagement login.

B.

Create an API user.

C.

Configure authentication.

D.

Download the Postman collection.

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Exam Code: C_C4H225_12
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Feb 18, 2025
Questions: 80
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