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PEGAPCDC85V1 pdf

PEGAPCDC85V1 PDF

Last Update Dec 22, 2024
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Pega Certified Decisioning Consultant (PCDC) version 8.5

Last Update Dec 22, 2024
Total Questions : 60

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Pega Certified Decisioning Consultant (PCDC) version 8.5 Questions and Answers

Questions 1

U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

Options:

A.

Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.

B.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.

C.

Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.

D.

Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.

Questions 2

To which types of decisions can Pega Customer Decision Hub™ be applied?

Options:

A.

Determining how to retain a customer

B.

Determining why response rates for a campaign in one region are below average

C.

Determining how to optimize the product portfolio to increase market share

D.

Determining the cause of a customer's problem

Questions 3

MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.

You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

Options:

A.

When accessed

B.

Manual

C.

Daily

D.

Reset Interval does not matter for this scenario