Last Update Nov 21, 2024
Total Questions : 85
Last Update Nov 21, 2024
Total Questions : 85
Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Last Update Nov 21, 2024
Total Questions : 85
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Assuming you need to schedule meetings for all staff in your contact center within one day. In order to minimize impact on coverage, meetings can be run in maximum three sessions. Is it possible to configure such a meeting in WFM to be scheduled automatically?
In the WFM Web Supervisor, what must be used to accommodate building schedules for longer than 6 weeks?
Which WFM Server can be set up to act as a Locator?