Last Update Nov 21, 2024
Total Questions : 105
Last Update Nov 21, 2024
Total Questions : 105
Salesforce - Implementing Field Service Lightning
Last Update Nov 21, 2024
Total Questions : 105
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A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is about to expire. Which two upsell activities should the CSR consider? Choose 2 answers.
Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two actions should a Consultant recommend?
Universal Containers has Resources working in multiple countries and time zones. Each country has different holidays and working hours as allowed by law. What should a Consultant recommend to implement these parameters with the most flexibility possible?