Authentic Cisco Certification Exam 700-245 Questions Answers

Before meeting with a customer for an exploratory discussion, the most important task to complete isdoing background research. This involves understanding the customer's business, their industry, potential pain points, and any existing sustainability or technology initiatives they may have. Conducting thorough research allows you to tailor the discussion to the customer’s needs, demonstrating that you understand their challenges and are prepared to offer relevant solutions.

Preparation through research enables more productive conversations and increases the likelihood of establishing a strong, trust-based relationship with the customer.

Environmental Sustainability References:

Harvard Business Review. (2021).The Importance of Background Research in Customer Engagement.

McKinsey & Company. (2020).How to Prepare for Successful Customer Meetings: A Research-Driven Approach.

Globally,90% of wastewaterreturns to the environment untreated. This untreated wastewater, which includes industrial, agricultural, and household waste, leads to widespread pollution of rivers, lakes, and oceans, posing serious risks to ecosystems, human health, and water quality. The lack of proper wastewater treatment is especially prevalent in developing regions, where infrastructure and resources for waste management are often limited.

Effective wastewater management and treatment are crucial for protecting water resources and supporting sustainability goals, such as those outlined in the United Nations Sustainable Development Goals (SDGs).

Environmental Sustainability References:

United Nations World Water Development Report (UNWWDR). (2021).Wastewater: The Untreated Crisis.

World Health Organization (WHO). (2020).Global Wastewater Management and Environmental Impact.

United Nations Environment Programme (UNEP). (2020).Wastewater Treatment and Sustainable Development.

Two key resources that provide information about an organization’s sustainability position and plans are:

Online blog posts (A):Companies frequently use blogs to share their sustainability initiatives, progress, and future goals. These posts often highlight achievements, such as reducing carbon emissions or improving energy efficiency, and communicate their commitment to stakeholders.

Company websites (E):The corporate website is one of the most comprehensive sources of information about a company's sustainability strategy. Organizations often dedicate sections oftheir websites to sustainability, where they detail their environmental policies, sustainability reports, and plans for reducing their environmental impact.

Environmental Sustainability References:

Global Reporting Initiative (GRI). (2020).Corporate Sustainability Communication through Websites and Blogs.

Harvard Business Review. (2021).How Companies Use Digital Platforms to Showcase Sustainability Efforts.

McKinsey & Company. (2021).Communicating Corporate Sustainability: The Role of Digital Channels.