A customer’s credit limit has been established at $10,000 and current outstanding A/R is $7,000. The customer has active, unshipped sales orders with request dates that are two months in the future and total $3,000. The customer calls today with a $500 order to be shipped immediately.
What happens to the order?
What process should you use when the ownership over the goods is maintained until they are actually delivered to the customer?
Which report will let you view available-to-promise (ATP) inventory levels for a specific time period?
You have hired a new department supervisor who has been added as an approver on several approval routes. As the orders move through the route, the supervisor is not receiving any messages regarding orders that need approval.
How should this be corrected?
Your customer noticed that several orders that were shipped yesterday continue to show up in the list of orders ready to be confirmed in the Ship Confirm program (P4205).
How should you correct this?
What is the effect on the Item Ledger when Sales Update is run, if that inventory is relieved during Ship Confirm and the G/L date is added to the record?
Your client has situations where sometimes Customer Service Representatives (CSR) need to enter a sales order and then come back to it later to resolve client questions, add more information or lines, and so on.
What is the correct way to handle this request?
Your customer has an existing supplier catalog set up in their systems that uses U.S. dollars as the currency. They would like to display this same data in euros.
What should you do to accomplish this?
Your customer wishes to process orders so that a minimum quantity always gets ordered for a line. For example, if the rule is 85% and 10 were ordered, then E1 must fulfill a quantity of 9.
Which fulfillment option should they use?