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VERISMF Exam Dumps - Exin certification Questions and Answers

Question # 4

Emotional intelligence defines two main competencies: personal and social.

Which two skills belong to the social competence?

Options:

A.

Joining social groups and actively communicating with them

B.

Knowing social media and what people or situations can influence us

C.

Social awareness and relationship management

D.

Social content management and using social techniques

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Question # 5

How can organizational culture best be described?

Options:

A.

It is a collection of common practices based on the backgrounds of all employees within an organization.

B.

It is a reflection of the ethnicity of management and owners within an organization.

C.

It is a culture that is exclusively defined by the leadership of an organization.

D.

It is a collection of, and interaction between, the values, systems, symbols, assumptions, beliefs and habits of an organization.

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Question # 6

An organization is growing rapidly and therefore wants to reconsider all their processes. They find that testing is too risky. They want to minimize costs of fixing errors resulting from late discovery of integration and test errors. Which management practice would best address this issue?

Options:

A.

Agile

B.

CX/UX

C.

Lean

D.

SIAM

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Question # 7

Successful expectation management depends on developing a clear vision of what is expected.

How can this clarity be achieved?

Options:

A.

Ensure that detailed SLA documentation is available

B.

Report achievement against agreed targets

C.

Set boundaries and provide a structure for delivery

D.

Under-promise and over-deliver

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Question # 8

How does DevOps advance service management practices?

Options:

A.

DevOps advances service management practices by shifting them to the left, making them leaner.

B.

DevOps sets up the principles for service management practices.

C.

DevOps should be used only to develop new products and services.

D.

DevOps was established later than service management and therefore does not advance service management practices

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Question # 9

What is the key activity of a leader's role?

Options:

A.

Focus on results

B.

Minimize risk

C.

Motivate colleagues

D.

Set up priorities

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Exam Code: VERISMF
Exam Name: VeriSM Foundation
Last Update: Feb 2, 2025
Questions: 0
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