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Sure Pass Exam MB-910 PDF

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Question 44

A company uses Dynamics 365 Field Service.

You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time.

What is the status of the work order?

Options:

A.

Open – In progress

B.

Open – Unscheduled

C.

Traveling

D.

Open – Scheduled

Question 45

A company plans to implement Omnichannel for Customer Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Question 46

A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:

    Monthly bookkeeping services that take four hours

    Yearly tax filings with variable hours that are based on a client’s needs for one year Reimbursements for unplanned government filing fees

You need to create opportunity rows.

Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Question 47

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Customer Voice survey

B.

Customer Service Hub

C.

Enterprise Asset Management

D.

Event management

Page: 11 / 11
Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Last Update: Nov 23, 2024
Questions: 159
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