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Sure Pass Exam CPHQ PDF

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Question 20

A performance improvement specialist at an ambulatory surgery center is facilitating a Plan-Do-Study-Act Cycle (PDSA) process to improve the rate of hand hygiene amongst surgical post-recovery staff to 90% or above. Data from the past 12 months are as follows:

Baseline: 60% compliance

Q1: 87% compliance

Q2: 79% compliance

Q3: 91% compliance

Q4: 72% compliance

The specialist is preparing to discuss aggregate results with the Quality Committee. To most accurately convey the results, the specialist highlights the

Options:

A.

lack of overall change over the past 12 months indicates the process was unsuccessful.

B.

contributing factors to the variation in results over the past 12 months.

C.

sharp and consistent decline in results over the past 12 months.

D.

overall improvement over the past 12 months.

Question 21

Which of the following best describes how a quality professional should conduct an organizational assessment to ensure safe transitions of care?

Options:

A.

Review patient feedback about transfers to skilled nursing facilities.

B.

Assess case management discharge and transfer records.

C.

Evaluate processes for discharges and transfers.

D.

Audit documentation of patient discharge summaries.

Question 22

An ambulatory care practice has reviewed data to identify patients with multiple visits to the emergency room within the last six months. The population health management technique for this type of data review is called

Options:

A.

public health surveillance.

B.

hot-spotting.

C.

syndromic surveillance.

D.

cold-spotting.

Question 23

The quality manager needs to identify a set of process measures to improve wound cate outcomes. The first step should be to

Options:

A.

search for evidence-based guidelines for wound care.

B.

conduct clinical record review of wound care sentinel events.

C.

perform literature search for clinical trials relating to wound care

D.

review prior three years on wound outcome best practices.

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Exam Code: CPHQ
Exam Name: Certified Professional in Healthcare Quality Examination
Last Update: Sep 18, 2024
Questions: 309
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