What does process transparency mean in the context of Business Process Management?Note: There are 2correct answers to this question.
Options:
A.
Structure all processes and provide drill-down navigation from the value-chain level to the actual process.
B.
Highlight departmental boundaries in larger process models.
C.
Model and design the processes to grasp all relevant information at a glance.
D.
Automate a process by using a workflow system.
Answer:
A, C
Explanation:
Explanation:
Process transparency in the context of Business Process Management (BPM) is about making all processes within an organization clear and understandable. The correct answers are:
Structure all processes and provide drill-down navigation from the value-chain level to the actual process (A):This approach ensures that every stakeholder can understand how individual processes fit into the broader organizational context. By providing a hierarchical view that goes from the macro level of the value chain down to detailed process steps, stakeholders can navigate and understand process relationships and dependencies.
Model and design the processes to grasp all relevant information at a glance (C):Effective BPM involves designing processes in such a way that they are easily comprehensible. This means using standardized modeling conventions and ensuring that processes are documented in a manner that highlights critical information clearly, facilitating quick understanding and analysis.
Highlighting departmental boundaries in larger process models (B) and automating a process by using a workflow system (D) are important aspects of BPM but do not directly relate to the concept of process transparency.
References:
BPMN (Business Process Model and Notation) standards
SAP Signavio Process Manager Documentation
"Business Process Management: Concepts, Languages, Architectures" by Mathias Weske
