Salesforce CRT-251 Online Access

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Question 48

Each year, representatives from Universal Containers attend two major industry conferences that Generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on Investment (ROI) for each industry conference.

Which solution should the consultant recommend?

Options:

Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.

Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.

Create industry events as Campaigns, add leads as Campaign Members, and utilize Customizable Campaign influence.

Create a Slack channel for each industry conference and mention this channel on all new leads.

Question 49

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

Options:

Assign all users to a region, build a report using user login history, and filter on region.

Create an Opportunity report per region, filtering by User.

Ask each regional sales manager to run the standard User Adoption report.

Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Question 50

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is

its mobile support which provides flexibility for sales reps.

How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

Options:

Download the Login History report and filter by device type.

Review the user profiles for mobile device permissions.

Report on the opportunity records created on a mobile device.

Question 51

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is successful?