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Salesforce Cloud Consultant Changed CRT-251 Questions

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Question 88

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Options:

A.

Users can choose to show emails added via EAC in the Related Lists activities view.

B.

Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.

C.

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D.

Users can share individual emails or make them private.

Question 89

Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stage reports often lack key information that sales managers expect at each stage because sales reps have yet to enter the data.

What should the consultant recommend so opportunity stage reports always contain the data managers expect?

Options:

A.

Create an Auto launched flow to determine if required fields are missing.

B.

Mark the fields as required on the Page layout.

C.

Customize Path and create validation rules dependent on stages.

D.

Configure Path by checking the Key Field Required checkbox.

Question 90

The sales managers at Universal Containers (UC) believe that many of the sales reps' deals that are being lost to competitors are getting less attention than deals that are won.

What should a consultant build so management can assess whether its belief is correct and monitor it going forward?

Options:

A.

Create formula fields on Opportunity and Activity.

B.

Install an AppExchange app for tracking Lead conversion.

C.

Build a report on Opportunities and Activities.

D.

Build a report on Leads and Activities.

Question 91

Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.

Which Salesforce feature should the consultant use to meet this requirement?

Options:

A.

Opportunity Splits

B.

Sales Analytics

C.

Custom Metadata

D.

Collaborative Forecasting

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Exam Code: CRT-251
Exam Name: Salesforce Certified Sales Cloud Consultant (SU24)
Last Update: Nov 21, 2024
Questions: 307
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