Salesforce Application Architect Data-Architect New Questions

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Question 12

Universal Containers (UC) has adopted Salesforce as its primary sales automated tool. UC has 100,00 customers with a growth rate of 10% a year, UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.

The UC sales team needs to be able to pull a customer record and view their account status, Invoice history, and opportunities without navigating outside of Salesforce.

What should a data architect use to provide the sales team with the required functionality?

Options:

Create a custom object and migrate the last 12 months of Invoice data into Salesforce so it can be displayed on the Account layout.

Write an Apex callout and populate a related list to display on the account record.

Create a mashup page that will present the billing system records within Salesforce.

Create a visual force tab with the billing system encapsulated within an iframe.

Question 13

UC developers have created a new lightning component that uses an Apex controller using a SOQL query to populate a custom list view. Users are complaining that the component often fails to load and returns a time-out error.

What tool should a data architect use to identify why the query is taking too long?

Options:

Use Splunk to query the system logs looking for transaction time and CPU usage.

Enable and use the query plan tool in the developer console.

Use salesforce’s query optimizer to analyze the query in the developer console.

Open a ticket with salesforce support to retrieve transaction logs to e analyzed for processing time.

Question 14

Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

Options:

Use Duplicate Management.

Use an Enterprise Service Bus.

Use Data.com Clean

Use a data wharehouse.

Question 15

Northern Trail Outfitters (NTO) has the following systems:

Customer master-source of truth for customer information

Service cloud-customer support

Marketing cloud-marketing support

Enterprise data warehouse—business reporting

The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.

NTO is planning to implement master data management (MDM) solution across the enterprise.

Which three data will an MDM tool solve?

Choose 3 answers