A security awareness program is a set of activities and initiatives that aim to educate and inform the users and employees of an organization about the security policies, procedures, and best practices. A security awareness program can help to reduce the human factor in security risks, such as social engineering, phishing, malware, data breaches, and insider threats. A security awareness program should include various elements of communication, such as newsletters, posters, videos, webinars, quizzes, games, simulations, and feedback mechanisms, to deliver the security messages and reinforce the security culture. One of the most likely elements of communication to be included in a security awareness program is reporting phishing attempts or other suspicious activities, as this can help to raise the awareness of the users and employees about the common types of cyberattacks and how to respond to them. Reporting phishing attempts or other suspicious activities can also help to alert the security team and enable them to take appropriate actions to prevent or mitigate the impact of the attacks. Therefore, this is the best answer among the given options.
The other options are not as likely to be included as elements of communication in a security awareness program, because they are either technical or operational tasks that are not directly related to the security awareness of the users and employees. Detecting insider threats using anomalous behavior recognition is a technical task that involves using security tools or systems to monitor and analyze the activities and behaviors of the users and employees and identify any deviations or anomalies that may indicate malicious or unauthorized actions. This task is usually performed by the security team or the security operations center, and it does not require the communication or participation of the users and employees. Verifying information when modifying wire transfer data is an operational task that involves using verification methods, such as phone calls, emails, or digital signatures, to confirm the authenticity and accuracy of the information related to wire transfers, such as the account number, the amount, or the recipient. This task is usually performed by the financial or accounting department, and it does not involve the security awareness of the users and employees. Performing social engineering as part of third-party penetration testing is a technical task that involves using deception or manipulation techniques, such as phishing, vishing, or impersonation, to test the security posture and the vulnerability of the users and employees to social engineering attacks. This task is usually performed by external security professionals or consultants, and it does not require the communication or consent of the users and employees. Therefore, these options are not the best answer for this question. References = Security Awareness and Training – CompTIA Security+ SY0-701: 5.2, video at 0:00; CompTIA Security+ SY0-701 Certification Study Guide, page 263.
