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Question 20

Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2correct answers to this question.

Options:

A.

Organization

B.

Service level

C.

Ticket type

D.

Category

Question 21

Which actions are necessary to use installed bases in service tickets? Note: There are 2correct answers to this question.

Options:

A.

A customer needs to be assigned to the installed base.

B.

The installed base must be set to active status.

C.

An active service contract must be added to the installed base.

D.

At least one registered product must be assigned to the installed base.

Question 22

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

Options:

A.

Maintain the fine-tuning activity for contracts.

B.

Maintain a reference date in the contract.

C.

Create a workflow rule.

D.

Select the relevant scoping ques-tion.

Question 23

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

Options:

A.

Implement the provided Hot Fix number.

B.

Create an incident.

C.

Report a ticket.

D.

Send an email to SAP Cloud Support.

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SAP C_C4H51_2405 Based on Real Exam Environment, Pass Using C_C4H51_2405 Exam Dumps, New Release C_C4H51_2405 SAP Certified Associate Questions, PDF C_C4H51_2405 Study Guide,
Exam Code: C_C4H51_2405
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Last Update: Dec 30, 2024
Questions: 80
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