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Question 28

The most Important determinant of quality Improvement success is

Options:

A.

the type of organization.

B.

the CQI model selected.

C.

organizational culture.

D.

monetary resource allocation.

Question 29

Which of the following data sources can be used to assess a population's health status?

Options:

A.

county birth rate

B.

retrospective chart audits

C.

clinical disease registries

D.

core measure performance

Question 30

A multidisciplinary team has been convened to review delays in laboratory turnaround time between the medicine clinic and the laboratory. The team’s first step in evaluating the issue is to

Options:

A.

create a flow chart to study the process.

B.

conduct a failure mode and effects analysis (FMEA).

C.

see if the surgery clinic is also experiencing delays.

D.

observe how the medical assistants prepare the specimens.

Question 31

Managed care outcomes related to HEDIS measures are most commonly obtained through

Options:

A.

claims data.

B.

satisfaction survey results.

C.

grievances.

D.

medical records.

Page: 7 / 22
Exam Code: CPHQ
Exam Name: Certified Professional in Healthcare Quality Examination
Last Update: Nov 24, 2024
Questions: 379
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