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Pass SHRM-SCP Exam Guide

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Question 32

A company wants to use artificial intelligence (AI) in its candidate selection process. Which next step should the HR director take to evaluate this decision?

Options:

A.

Compare the time-to-fill metrics with and without the Al feature.

B.

Verify the company's cloud-based software supports the Al feature.

C.

Evaluate recruitment labor dollars saved versus time-to-fill with the Al feature.

D.

Ensure the Al feature validates why the decisions are optimal.

Question 33

An HR department at a midsize company hosts regular manager meetings to provide updates regarding company structure practices, and policies. During the recent meeting, the HR director notified all managers of the company's new code of conduct policy and plans for an upcoming training about the policy. The policy explicitly states that managers must not form personal relationships with their direct reports. The HR director explains that the policy was created because concerns about fairness related to promotions and rumors about favoritism were beginning to cause conflict within some departments. Some of the managers express that training is not necessary, but they all agree to attend it. A few days after the training, the HR director receives a complaint from an HR employee who claims to have seen a manager and one of the manager’s direct reports at a restaurant. The HR director was already concerned about this manager's judgment because the manager approved a promotion for the same direct report even though the direct report has documented performance-related issues. The HR director discusses the issue with the manager. In response, the manager criticizes the new policy and insists the relationship did not impact the direct report's promotion recommendation. The manager also states that the training was unclear and that other managers have the same opinion.

Which action should the HR director take first to reduce favoritism from managers when making promotion decisions in the future?

Options:

A.

Collaborate with managers to develop objective criteria for promotion decisions.

B.

Hire an external consultant to further tram managers on the code of conduct and ethical practice.

C.

Remind managers in writing of the company's expectations for fair employee treatment.

D.

Mandate that managers provide comprehensive justification for promotion.

Question 34

A small organization recently hired a new CEO with a strong marketing background. The CEO establishes a new sales approach focused on expanding business opportunities through the creation of new products, which will be marketed and sold by the sales force. The CEO believes her effectiveness is impaired by having too many direct reports. The CEO meets with the CFO and HR director. They decide to reduce the CEO's number of direct reports to those most relevant to the CEO's vision for the organization. The remaining employees are reassigned to the CFO who already oversees a team of three. This change allows the CEO to more effectively focus on the vision HR releases a memo informing employees of the change in reporting structure.

The CFO proposes a plan to improve process efficiency within the organization and asks the HR director to implement it. Some employees dislike the plan and refuse to follow it. What should the HR director do?

Options:

A.

Hold a meeting with employees and listen to their concerns about the plan.

B.

Invite the CFO to reinforce the need for employees to follow the plan.

C.

Focus on telling the employees about the benefits of implementing the plan.

D.

Conduct interviews with the employees who are refusing to follow the plan.

Question 35

An HR department at a midsize company hosts regular manager meetings to provide updates regarding company structure practices, and policies. During the recent meeting, the HR director notified all managers of the company's new code of conduct policy and plans for an upcoming training about the policy. The policy explicitly states that managers must not form personal relationships with their direct reports. The HR director explains that the policy was created because concerns about fairness related to promotions and rumors about favoritism were beginning to cause conflict within some departments. Some of the managers express that training is not necessary, but they all agree to attend it. A few days after the training, the HR director receives a complaint from an HR employee who claims to have seen a manager and one of the manager’s direct reports at a restaurant. The HR director was already concerned about this manager's judgment because the manager approved a promotion for the same direct report even though the direct report has documented performance-related issues. The HR director discusses the issue with the manager. In response, the manager criticizes the new policy and insists the relationship did not impact the direct report's promotion recommendation. The manager also states that the training was unclear and that other managers have the same opinion.

Which action should the HR director take first to address the claim that other managers believe the training on the code of conduct policy was unclear?

Options:

A.

Send an email to all managers to solicit detailed feedback about the training.

B Implement a survey to collect feedback on the effectiveness of the training from the managers

B.

Offer to meet individually with each manager who needs clarification regarding the training.

C.

Hire an external trainer to review the alignment of the policy with the training content.

Page: 8 / 9
Exam Code: SHRM-SCP
Exam Name: SHRM Senior Certified Professional
Last Update: Nov 21, 2024
Questions: 134
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