Pass Health-Cloud-Accredited-Professional Exam Guide

According to the Health Cloud Implementation Guide, the way to change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case is to go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, select the language and enter the new label. This method allows you to override the default label for a specific language. The other options are not valid ways to change the label.

Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeled as Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC ©. Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

According to the Salesforce documentation, a life sciences company can track the following terms about a care program using program management in Health Cloud:

The clinical indicators that need to be monitored in the care program, such as blood pressure, cholesterol level, or weight.

The products that are associated with a given care program, such as medications, devices, or services.

The plans that enrollees have been engaged in as part of the care program, such as education plan, adherence plan, or follow-up plan. Therefore, options A, B, and E are correct. Option C is incorrect, because marketing campaigns are not tracked by program management in Health Cloud. Option D is incorrect, because budget and expense are not tracked by program management in Health Cloud.

Medication Review and Medication Reconciliation are two Health Cloud solutions that can help a company based in the United States to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.

Medication Review is a Health Cloud feature that allows users to capture standardized information related to medication, such as drug name, dosage, frequency, route, and indication1. Users can also add notes and recommendations for each medication, and view the medication history of a patient1. Medication Review supports the RxNorm standard, which is a normalized naming system for generic and branded drugs in the US2.

Medication Reconciliation is a Health Cloud feature that allows users to efficiently manage and reconcile a patient’s medications list using the Patient Medication Manager lightning component3. Users can easily review the patient’s medication information, identify errors and adverse drug interactions, and add recommendations and notes, all from one place3. Medication Reconciliation also supports the RxNorm standard, and uses the National Library of Medicine API to check for drug-to-drug interactions4.

References:

1: Medication Management and Medication Review - Salesforce