Which of the following would be suitable general key performance indicators (KPIs) for monitoring supplier performance? Select THREE that apply.
‘Collaborate, communicate, XXXX and coerce’. Select the missing term.
Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.
Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?