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Newly Released CIPS L3M4 Exam PDF

Page: 4 / 11
Question 16

Which of the following would be suitable general key performance indicators (KPIs) for monitoring supplier performance? Select THREE that apply.

Options:

A.

Delivery on time

B.

Financial reports

C.

Quality performance

D.

Cost management

E.

Length of contract

F.

Defining requirements

Question 17

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

Options:

A.

Decide

B.

Dictate

C.

Consult

D.

Direct

Question 18

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

Options:

A.

Trust

B.

Distrust

C.

Affection

D.

Respect

Question 19

Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?

Options:

A.

No, it is sale by sample

B.

No, it is sale by description

C.

Yes, the food is not of a reasonable standard

D.

Yes, as the title has not passed yet

Page: 4 / 11
Exam Code: L3M4
Exam Name: Team Dynamics and Change
Last Update: Nov 22, 2024
Questions: 150
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