Winter Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: bigdisc65

ITIL Questions Bank

Previous
Page: 17 / 18
Next
Question 68

Which activity captures the demand for incident resolution and service requests?

Options:

A.

Change control

B.

Problem management

C.

Service desk

D.

Service catalogue management

Question 69

Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

Options:

A.

Incident management

B.

Continual improvement

C.

Service request management

D.

Problem management

Question 70

Arrange the following steps of software lifecycle in correct order.

1. Retire

2. Test

3. Operate

4. Deploy

5. Ideation

6. Develop

7. Design

Options:

A.

Ideation, Design, Develop, Deploy, Test, Operate, Retire

B.

Retire, Test, Operate, Deploy, Ideation, Develop, Design

C.

None of the above

D.

Ideation, Test, Develop, Deploy, Design, Operate, Retire

Question 71

What are the ITIL guiding principles used for?

Options:

A.

To help an organization make good decisions

B.

To direct and control an organization

C.

To identify activities that an organization must perform in order to deliver a valuable service

D.

To ensure that an organization’s performance continually meets stakeholders’ expectations

Previous
Page: 17 / 18
Next
Pearson ITIL New Attempt, Exin ITIL Questions Answers, Download Latest ITIL Questions, ITIL Exam Results, Helping Hand Questions for ITIL, Exin-ITIL ITIL Dumps PDF, Download Full Version ITIL Exin Exam, ITIL Leak Questions, New Release ITIL Exin-ITIL Questions, Complete ITIL Exin Materials, Changed ITIL Exam Questions, Exin-ITIL ITIL Exin Study Notes, ITIL Premium Exam Questions, Exin ITIL Based on Real Exam Environment, Exin-ITIL Changed ITIL Questions, ITIL Questions Bank, ITIL VCE Exam Download,
Exam Code: ITIL
Exam Name: ITIL Foundation (V4)
Last Update: Nov 21, 2024
Questions: 503
ITIL pdf

ITIL PDF

$28  $80
 Add to Cart
ITIL Engine

ITIL Testing Engine

$33.25  $95
 Add to Cart
ITIL PDF + Engine

ITIL PDF + Testing Engine

$45.5  $130
 Add to Cart