Explanation: If an employee is suspected of causing an incident, the human resources department may be involved—for example, in assisting with disciplinary proceedings.
Legal Department. The legal experts should review incident response plans, policies, and procedures to ensure their compliance with law and Federal guidance, including the right to privacy. In addition, the guidance of the general counsel or legal department should be sought if there is reason to believe that an incident may have legal ramifications, including evidence collection, prosecution of a suspect, or a lawsuit, or if there may be a need for a memorandum of understanding (MOU) or other binding agreements involving liability limitations for information sharing.
Public Affairs, Public Relations, and Media Relations. Depending on the nature and impact of an incident, a need may exist to inform the media and, by extension, the public.
The Incident response team members could include:
Management
Information Security
Legal / Human Resources
Public Relations
Communications
Physical Security
Network Security
Network and System Administrators
Network and System Security Administrators
Internal Audit
Events versus Incidents
An event is any observable occurrence in a system or network. Events include a user connecting to a file share, a server receiving a request for a web page, a user sending email, and a firewall blocking a connection attempt. Adverse events are events with a negative consequence, such as system crashes, packet floods, unauthorized use of system privileges, unauthorized access to sensitive data, and execution of malware that destroys data. This guide addresses only adverse events that are computer security- related, not those caused by natural disasters, power failures, etc.
A computer security incident is a violation or imminent threat of violation of computer security policies, acceptable use policies, or standard security practices.
Examples of incidents are:
An attacker commands a botnet to send high volumes of connection requests to a web server, causing it to crash.
Users are tricked into opening a “quarterly report” sent via email that is actually malware; running the tool has infected their computers and established connections with an external host.
An attacker obtains sensitive data and threatens that the details will be released publicly if the organization does not pay a designated sum of money.
A user provides or exposes sensitive information to others through peer-to-peer file sharing services.
The following answers are incorrect:
Industrial Security. Is incorrect because it is not the best answer, the human resource department must be involved with the collection of physical evidence if an employee is suspected.
public relations. Is incorrect because it is not the best answer. It would be an important element to minimize public image damage but not the best choice for this question.
External Audit Group. Is incorrect because it is not the best answer, the human resource department must be involved with the collection of physical evidence if an employee is suspected.
Reference(s) used for this question:
NIST Special Publication 800-61
