Isaca COBIT-2019 Questions Answers

The people, skills and competencies component of governance identifies the human resource needs that must be met to achieve governance and management objectives. People are the individuals or groups who perform or are accountable for the governance activities and tasks. Skills and competencies are the abilities and knowledge that people need to perform their roles and responsibilities. The people, skills and competencies component of governance defines the required roles and organizational structures for each governance and management objective, as well as the skills and competencies that are needed for each role.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Roles, Responsibilities & RACI Charts

 The enterprise strategy archetype is a design factor that describes how an enterprise uses information and technology to achieve its goals and objectives. There are six enterprise strategy archetypes defined in COBIT 2019: growth/acquisition; operational excellence; customer intimacy; product leadership; data-driven; innovation-driven. Each archetype has different implications for the governance and management of information and technology in terms of focus areas processes practices roles structures,and metrics. The enterprise strategy archetype that is focused on increasing revenues is growth/acquisition. Growth/acquisition is a strategy archetype that emphasizes expanding market share revenue customer base or product range through organic growth or acquisition of other businesses or assets. This strategy archetype requires effective portfolio management of information and technology investmentsand initiatives that support business growth or acquisition objectives. Portfolio management involves selecting prioritizing balancing monitoring evaluating,and optimizing informationand technology investmentsand initiatives based on their alignment with business strategy value delivery potential risk exposure resource availability interdependencies etc.Portfolio management also involves ensuring that informationand technology investmentsand initiatives are integrated with business processes systems structures culture etc especially in case of mergers or acquisitions.5 References: 5: COBIT 2019 Design Guide: page 35-36 : COBIT 2019 Process Reference Guide: page 59-61

The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology. This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives. The process is based on the COBIT 2019 Design Guide1, page 75. References: 1: COBIT 2019 Design Guide | Digital | English

The function of a mapping table when determining the initial scope of a new governance system is to indicate the relevance of a governance or management objective with a particular design factor. A mapping table is a tool that helps to identify and prioritize the governance and management objectives that are most applicable and important for the enterprise, based on its specific characteristics and context. A design factor is one of the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. A mapping table shows the degree of relevance of each governance and management objective with each design factor, using a scale from 0 (not relevant) to 5 (very relevant). The function is based on the COBIT 2019 Design Guide, page 23. References: : COBIT 2019 Design Guide | Digital | English