Isaca Certification COBIT-2019 Updated Exam

The oversight of technology and innovation processes by the board is critical to ensuring I&T-related decisions are aligned with the enterprise’s strategies and objectives. The board is the highest governing body of the enterprise that provides direction, oversight, and accountability for the enterprise’s performance. Technology and innovation processes are the activities that enable the enterprise to leverage information and technology to create value, achieve strategic goals, and respond to changing business needs. The oversight of technology and innovation processes by the board ensures that I&T-related decisions are consistent with the enterprise’s vision, mission, values, policies, and risk appetite.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System

 The most critical factor to ensuring the objective of managed availability and capacity is to predict future IT resource requirements based on current and projected business needs, service levels, and performance targets. This factor enables the enterprise to plan, provision, and optimize IT resources in a timely and cost-effective manner, while ensuring that IT services are delivered with sufficient availability and capacity to meet business demands. The factor is based on the COBIT 2019 Design Guide2, page 77. References: 2: COBIT 2019 Design Guide | Digital | English

The IT implementation methods design factor describes how an enterprise develops, delivers, and maintains its IT solutions. There are four IT implementation methods defined in COBIT 2019: traditional, agile, DevOps, and hybrid. Each method has different implications for the governance and management of information and technology in terms of focus areas, processes, practices, roles, structures, and metrics. The IT implementation method that requires the highest level of participation by users at multiple stages of software development is agile. Agile is an IT implementation method that emphasizes flexibility, adaptability, collaboration, customer satisfaction, and value delivery. One of the characteristics of agile is that it involves frequent and direct interaction with users throughout the software development life cycle, from requirements gathering to testing to deployment. Users are considered as key stakeholders who provide feedback, input, validation, verification, acceptance, and evaluation of the IT solutions. Users are also involved in prioritizing the features and functionalities of the IT solutions based on their needs and expectations. Agile aims to deliver IT solutions that meet user requirements and expectations in a timely and cost-effective manner.References: : COBIT 2019 Design Guide, page 43-45 : COBIT 2019 Process Reference Guide: Governance and Management Objectives, page 67-69

According to the COBIT 2019 Process Assessment Model, one of the prerequisites for determining performance measures for a process improvement initiative is to perform a process risk assessment. A process risk assessment identifies and evaluates the potential threats and opportunities that may affect the achievement of process objectives. A process risk assessment also helps to prioritize improvement actions based on their impact and likelihood.4, p. 11-12 References: 4: COBIT 2019 Process Assessment Model: Using COBIT 2019