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Question 32

Four weeks ago. you exported data from Google Vault and emailed the PST export file to your legal admin. They accidentally deleted the PST file and need it sent again. What steps should you take to re-send the PST file to the legal admin?

Options:

A.

Return to the Google Vault export page, and download the ZIP file again.

B.

Return to the Email Log Search page, and download the PST file again.

C.

Ask the legal admin to return to Google Vault to download the PST file again.

D.

Repeat the original search for the original timeframe, and export the data again.

Question 33

An employee at your organization is experiencing video call issues in Google Meet and they were unable to resolve the issues by themselves You need to troubleshoot the issue What should you do first?

Options:

A.

View the Meet quality report of the employee

B.

Ask your network administrator to add the dedicated Meet IP address range for your users

C.

Restart the device of the employee

D.

Check the Meet settings of the employee

Question 34

When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?

Options:

A.

Chrome > Window Context Menu > More Tools > Developer Tools > Network Tab > Reload the page to replicate the error > “Export HAR”

B.

Admin.google.com > Reporting > Reports > Apps Reports > Gmail

C.

chrome://net-export > Start Logging to Disk > Confirm validity with https://netlog-viewer.appspot.com

D.

Chrome > Window Context Menu > More Tools > Task Manager > Screen Capture List of Running Processes

Question 35

As the Workspace Administrator, you have been asked to enable the help desk team to share incoming support requests from end users The help desk team has ten users who need to respond to support requests that are sent to a help desk email address. The users must be able to respond by email and assign ownership of tickets. Finally, the help desk team is highly mobile and will need to manage help desk tickets from their mobile devices. How would you provide this functionality for the help desk team?

Options:

A.

Configure a Google Group as a collaborative inbox, and assign the required Groups permissions to the help desk team members.

B.

Create a help desk Workspace mail account, and set the help desk team as mail delegates to the help desk account.

C.

Create the help desk group as a Q&A Group, and add the "Manager role to the help desk team users.

D.

In Google Drive, create a help desk request form, and give the help desk team the ability to view the inbound requests.

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Exam Name: Google Cloud Certified - Professional Google Workspace Administrator
Last Update: Dec 22, 2024
Questions: 199
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