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Question 12

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

Options:

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

Question 13

Which process of EMPS communicates with the dispenser?

Options:

A.

SPS A-Self-Service Provisioning Server

B.

SPM A-Self-Service Provisioning Manager

C.

SCI - Solution Control Interface

D.

SCA - Self-Service Configuration Agent

Question 14

Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?

Options:

A.

Voice Over IP Service

B.

Extension

C.

Trunk

D.

Trunk Group

E.

All of the above

F.

None of the above

Question 15

Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?

Options:

A.

PopGateway

B.

Page Collector

C.

MRCP Client

D.

Net Management

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Sure Pass Exam GE0-803 PDF, Free GE0-803 Genesys Updates, Exactprep GE0-803 Questions,
Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: Nov 21, 2024
Questions: 122
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