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Question 56

A trainer notices that a participant is tapping a pen onto a surface and realizes the noise may be distracting other participants. Which of the following would be considered the MOST effective action to eliminate the possible distraction? (Select TWO).

Options:

A.

Ask all participants to ensure that their microphones are muted

B.

Use private chat to address the issue with the distracting participant

C.

Ask an overhead question to identify the distracting participant

D.

Address all participants humorously to avoid embarrassing the distracting participant

E.

Use the public chat tool to point out the distracting participant

Question 57

An instructor wants to monitor the progress of students in an online course. Which of the following types of questions challenges student retention?

Options:

A.

Multiple answer questions

B.

Essay questions

C.

Multiple choice questions

D.

Matching questions

Question 58

The MOST effective way to encourage a learner is to:

Options:

A.

use non-verbal communication.

B.

provide a course overview.

C.

ask direct questions.

D.

provide positive feedback.

Question 59

Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?

Options:

A.

Demonstrations during the session

B.

Host a recorded session on the website

C.

Links to external websites

D.

Open-ended questions during the session

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Exam Code: TK0-201
Exam Name: CTT+ Exam (Certified Technical)
Last Update: Nov 23, 2024
Questions: 613
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