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When a client requests an addition to the project that wasn't included in the original scope, such as a videoconferencing system, a Request for Change (RFC) is needed. An RFC formally documents the change in scope, budget, or timeline and ensures that all parties agree to the modifications.

CTS Technology Specialist ReferenceThe CTS guidelines discuss the use of RFCs to manage scope changes, helping avoid misunderstandings and ensuring all modifications are approved and documented.

Refraction is the bending of light as it passes from one medium to another with a different density, such as from air to glass. This change in direction occurs because the speed of light changes in different media.

CTS Technology Specialist ReferenceIn AV, understanding refraction is essential for systems involving optics, such as projectors and lenses, where light paths affect image quality and focus.

If a client requests a change to the scope of work, such as relocating equipment, the technician should advise the project manager. This ensures that the request is documented and assessed for impact on the project scope, budget, and timeline, maintaining proper project management protocols.

CTS Technology Specialist ReferenceAccording to CTS standards, scope changes should be communicated to project management to ensure appropriate adjustments and approvals are made.

When using audio equipment on a converged enterprise network, separating broadcast domains is essential to avoid delaying time-sensitive AV traffic. AV traffic, such as audio and video streams, requires low latency and minimal jitter to maintain quality. By segregating these streams from other types of network traffic, such as data and general communications, network performance can be optimized, ensuring that AV services operate smoothly without interruption.

References:

Axis Communications - Network Design and AV Integration

IT and Network Management Best Practices