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Requests identified by a threat intelligence service with a bad reputation are likely to be malicious or suspicious, as they originate from sources that are known to be involved in cyberattacks or other malicious activities. These requests may indicate that an attacker is trying to exploit a vulnerability or perform reconnaissance on the web server.

Requests sent from the same IP address using different user agents are also likely to be malicious or suspicious, as they indicate that an attacker is trying to evade detection or bypass security controls by changing their browser or device identification. These requests may indicate that an attacker is using automated tools or scripts to scan or attack the web server.

Domain Keys Identified Mail (DKIM) is an email authentication method that uses a digital signature to let the receiver of an email know that the message was sent and authorized by the owner of a domain1 DKIM helps prevent phishing emails that spoof or impersonate other domains by verifying the identity and integrity of the sender. DKIM works by adding a DKIM signature header to each outgoing email message, which contains a hash value of selected parts of the message and the domain name of the sender. The sender’s domain also publishes a public key in its DNS records, which can be used by the receiver to decrypt the DKIM signature and compare it with its own hash value of the message. If they match, it means that the message was not altered in transit and that it came from the claimed domain.

The human resources department should be involved in incident response, to ensure that the incident response process captures evidence needed in case of disciplinary actions against any employees who may have caused or contributed to the incident, either intentionally or unintentionally. The human resources department can also help with enforcing policies and procedures, communicating with employees, and providing legal or ethical guidance.

A risk assessment is a process of identifying, analyzing, and evaluating the potential threats and vulnerabilities that may affect an organization’s assets, operations, or objectives. A risk assessment matrix is a tool that can help prioritize the risks based on their likelihood and impact1.

The CVSS (Common Vulnerability Scoring System) is a standard framework for rating the severity of vulnerabilities in software systems. The CVSS provides a numerical score from 0 to 10, as well as a qualitative rating from Low to Critical, based on the characteristics and consequences of the vulnerability2.

However, the CVSS score alone may not be sufficient to determine the priority of mitigation and remediation actions for each vulnerability. Other factors that may influence the decision include:

• Patch availability: This metric indicates whether there is a fix or update available for the vulnerability from the vendor or developer. Patch availability can affect the urgency and feasibility of remediation, as well as the risk exposure and potential damage of exploitation. For example, a vulnerability with a high CVSS score but with a readily available patch may be less critical than a vulnerability with a lower CVSS score but with no patch available3.
• Mission criticality: This metric reflects the importance and value of the asset or system affected by the vulnerability to the organization’s mission, goals, or functions. Mission criticality can affect the impact and priority of remediation, as well as the risk tolerance and acceptance level of the organization. For example, a vulnerability with a high CVSS score but affecting a non-essential system may be less critical than a vulnerability with a lower CVSS score but affecting a core system4.
• OS type: This metric indicates the operating system (OS) of the asset or system affected by the vulnerability. OS type can affect the likelihood and complexity of exploitation, as well as the availability and compatibility of patches or mitigations. For example, a vulnerability with a high CVSS score but affecting an uncommon or unsupported OS may be less critical than a vulnerability with a lower CVSS score but affecting a widely used or supported OS3.
• OS or application versions: This metric indicates the specific version of the OS or application affected by the vulnerability. OS or application versions can affect the applicability and relevance of the vulnerability, as well as the availability and compatibility of patches or mitigations. For example, a vulnerability with a high CVSS score but affecting an outdated or obsolete version may be less critical than a vulnerability with a lower CVSS score but affecting a current or popular version3.
• System architecture: This metric indicates the design and configuration of the asset or system affected by the vulnerability. System architecture can affect the exposure and accessibility of the vulnerability, as well as the effectiveness and efficiency of patches or mitigations. For example, a vulnerability with a high CVSS score but affecting an isolated or segmented system may be less critical than a vulnerability with a lower CVSS score but affecting an interconnected or integrated system3.

Therefore, to best enable the organization to prioritize its efforts based on impact, patch availability is one of the most important metrics to consider in addition to the CVSS score for each CVE (Common Vulnerabilities and Exposures). Patch availability can directly influence the risk level and remediation strategy for each vulnerability.