Courses and Certificates Principles-of-Management Release Date

An effective diversity training program commonly includes building awareness among employees. This involves educating employees about the importance of diversity, the benefits it brings to the workplace, and how to recognize and appreciate differences among colleagues. Awareness-building helps in creating a more inclusive and respectful work environment, which is essential for the success of diversity initiatives.

Building Awareness(Answer A): Effective diversity training programs focus on increasing cultural competencies, valuing differences, and understanding how diversity enhances business decisions​​.

Completing a Skills Inventory(Answer B),Analyzing Feedback(Answer C), andIdentifying Informal Networks(Answer D): While these activities may support diversity efforts, they are not core elements of diversity training programs as described in the textbook.

A characteristic of a person with an entrepreneurial personality is the motivation to excel.

Motivation to Excel(Answer A): Entrepreneurs are typically driven by a strong desire to achieve and excel. They are competitive, have a high need for achievement, and are constantly seeking ways to improve and succeed in their ventures​​.

Opportunity Tolerance(Answer B): While entrepreneurs need to tolerate risks and seize opportunities, the term "opportunity tolerance" is not specifically highlighted as a key characteristic of an entrepreneurial personality.

Laissez-faire(Answer C) andEmployee Empowerment(Answer D): These are management styles or strategies rather than personal characteristics of entrepreneurs.

To stimulate conflict and get a different perspective, bringing in outsiders is the most appropriate technique.

Bringing in Outsiders(Answer A): This technique involves introducing new individuals who have different viewpoints, which can stimulate conflict and provide new perspectives that might be overlooked by the current team. It helps in shaking up the status quo and encouraging innovative thinking​​.

Appointing a Devil's Advocate(Answer B): While also effective in stimulating conflict, this technique involves someone within the group challenging ideas to ensure thorough evaluation. However, it might not provide as fresh a perspective as bringing in outsiders.

Authoritative Command(Answer C) andCompromise(Answer D): These are more about resolving conflict rather than stimulating it.

The first step of the control process is setting performance standards.

Setting Performance Standards(Answer B): This step involves establishing the criteria against which performance will be measured. These standards serve as the benchmark for assessing actual performance and determining any necessary corrective actions​​.

Measuring Performance(Answer C) andComparing Performance Against Standards(Answer D): These steps come after setting performance standards.

Taking Corrective Action(Answer A): This is the final step in the control process.