CompTIA Cloud+ CV0-003 Book

Raising a problem ticket is the first action that the administrator should take while working on the resolution of a security issue on the OS of a VM that is running a facility-management application in a cloud environment. A problem ticket is a record of an incident or issue that affects or may affect the normal operation or performance of a system or service. A problem ticket contains information such as description, priority, status, root cause, solution, etc., that can help to track and manage the problem resolution process. Raising a problem ticket can help to communicate and document the security issue, assign responsibility and accountability, monitor progress and performance, and prevent recurrence.

HIDS (Host-based Intrusion Detection System) is the tool that will provide the administrator with the most information about potential attacks on a cloud IaaS instance. HIDS is a software or agent that monitors and analyzes the activities and events on a host system or device, such as a cloud instance. HIDS can detect and alert on any malicious or anomalous behavior, such as unauthorized access, malware infection, configuration changes, etc., that may indicate an attack or compromise.

Thin provisioning is the technique that ensures disk space is not allocated to the VM until it is needed. Thin provisioning is a storage allocation method that assigns disk space to a VM on demand, rather than in advance. Thin provisioning can improve storage utilization and efficiency by avoiding overprovisioning and wasting disk space. Thin provisioning can also allow for more flexibility and scalability of storage resources.

Tagging is what the administrator should implement first to assist with reporting the cost for each business unit for applications in a public cloud environment. Tagging is a technique that allows customers to assign metadata or labels to their cloud resources, such as applications, instances, volumes, etc., based on their attributes or criteria. Tagging can help customers to organize, manage, monitor, and report their cloud resources and costs by business unit, project, owner, environment, etc.