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Complete Certified-Strategy-Designer Salesforce Materials

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Question 24

A strategy designer proposes a multi-step strategy to reach the ultimate goal of making Cloud Kicks a net-zero company. The first step includes analyzing emissions and integrating data-driven insights into operational planning to reduce the carbon footprint of logistics. Each subsequent step builds on prior work and increases measurable progress until the goal is reached.

Which tool should the designer use to connect short-term efforts with long-term impact goals?

Options:

A.

Impact ladder

B.

Project plan

C.

Service blueprint

Question 25

Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the

sales platform How should the strategy designer collaborate with the UX designer to ensure those

features are both viable and feasible?

Options:

A.

Co-create a journey map with users

B.

Identify user quotes to make the case.

C.

Align design implications to business goals.

Question 26

A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.

As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?

Options:

A.

Design a usability testing recruit plan that leans heavily on environmentalists.

B.

Research design patterns applicable to digital commerce and business logistics.

C.

Establish KPIs and instill checkpoints in the product development process.

Question 27

Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.

What do these qualitative findings Indicate about the new offering"?

Options:

A.

Feasibility

B.

Viability

C.

Desirability

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Exam Name: Salesforce Certified Strategy Designer Exam(SU24)
Last Update: Dec 22, 2024
Questions: 150
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