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CLSSBB Reviews Questions

Page: 4 / 13
Question 16

According to Juran, anyone is a customer of a product or service if that person

Options:

A.

purchases it

B.

uses it

C.

is affected by it

D.

produces it

Question 17

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 6?

Options:

A.

B.

C.

D.

none of the above

Question 18

Mathematically, the LEAST informative of the four measurement scales is

Options:

A.

ratio

B.

nominal

C.

ordinal

D.

interval

Question 19

An assembly line has 3? × 3? squares painted behind each person. Signs indicate the parts and quantities that should be placed there. This is an example of:

Options:

A.

visual factory

B.

kanban

C.

poka-yoke

D.

standard work

E.

set up time reduction (SMED)

Page: 4 / 13
Exam Code: CLSSBB
Exam Name: Certified Lean Six Sigma Black Belt (CLSSBB)
Last Update: Nov 7, 2024
Questions: 227
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