According to Juran, anyone is a customer of a product or service if that person
This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 6?
Mathematically, the LEAST informative of the four measurement scales is
An assembly line has 3? × 3? squares painted behind each person. Signs indicate the parts and quantities that should be placed there. This is an example of: