Certified Cloud Security Engineer (CCSE) 312-40 Syllabus Exam Questions Answers

• Service Level Agreement (SLA): An SLA is a contract between a service provider and the customer that specifies, usually in measurable terms, what services the service provider will furnish1.
• Security Standards in SLAs: SLAs often include security standards that the service provider agrees to maintain. This can cover various aspects such as data encryption, access controls, and incident response times1.
• Data Compliance: The SLA can also define compliance with relevant regulations and standards, ensuring that the service provider adheres to laws such as GDPR, HIPAA, or industry-specific guidelines2.
• Alignment with Business Needs: By clearly stating the security measures and compliance standards, an SLA helps ensure that the cloud services align with the multinational company’s business needs and regulatory requirements1.
• Other Options: While service agreements and contracts may contain similar terms, the term “Service Level Agreement” is specifically used in the context of IT services to define performance and quality metrics, making it the most appropriate choice for defining security standards and compliance in cloud services1.

References:

• DigitalOcean’s article on Cloud Compliance1.
• CrowdStrike’s guide on Cloud Compliance2.

• Bucket Naming Guidelines: Google Cloud Storage requires that bucket names must be unique, contain only lowercase letters, numbers, dashes (-), underscores (_), and dots (.), and start and end with a number or letter1.
• Valid Bucket Name: Based on these guidelines, the valid bucket name from the options provided is ‘company-storage-data’ because it only contains lowercase letters, numbers, and dashes1.
• Invalid Bucket Names: The other options are invalid because:

References:

• Google Cloud’s documentation on bucket naming guidelines1.

Azure Application Gateway is a web traffic load balancer that enables Sandra to manage traffic to her web applications. It is designed to distribute traffic to backend virtual machines and services based on various HTTP request attributes.

Here’s how Azure Application Gateway meets the requirements:

• Routing Based on HTTP Attributes: Application Gateway can route traffic based on URL path or host headers.
• SSL Termination: It provides SSL termination at the gateway, reducing the SSL overhead on the web servers.
• Web Application Firewall: Application Gateway includes a Web Application Firewall (WAF) that provides protection to web applications from common web vulnerabilities and exploits.
• Session Affinity: It can maintain session affinity, which is useful when user sessions need to be directed to the same server.
• Scalability and High Availability: Application Gateway supports autoscaling and zone redundancy, ensuring high availability and scalability.

References:

• Azure’s official documentation on Application Gateway, which details its capabilities for routing traffic based on HTTP request attributes1.

SaaS, or Software as a Service, is the ideal cloud service model for a BPO company looking to expand its business and provide 24/7 customer service with minimal maintenance and administration. SaaS provides a complete software solution that is managed by the service provider and delivered over the internet, which aligns with the needs of a BPO company for several reasons:

• Fully Managed Service: SaaS offers a fully managed service, which means the provider is responsible for the maintenance, updates, and security of the software.
• Accessibility: It allows employees to access the software from anywhere at any time, which is essential for 24/7 customer service operations.
• Scalability: SaaS solutions are highly scalable, allowing the BPO company to easily adjust its usage based on business demands without worrying about infrastructure limitations.
• Cost-Effectiveness: With SaaS, the BPO company can avoid upfront costs associated with purchasing, managing, and upgrading hardware and software.
• Integration and Customization: Many SaaS offerings provide options for integration with other services and customization to meet specific business needs.

References:

• An article discussing how cloud computing services are becoming the new BPO style, highlighting the benefits of SaaS for BPO companies1.
• A report on the impact of cloud services on BPOs, emphasizing the advantages of SaaS in terms of cost savings and quick response to customers1.