Certification of Capability in Business Analysis CCBA Exam Questions and Answers PDF

According to the Capability in Business Analysis™ (CCBA®) guidelines, a traceability matrix is a technique that helps the business analyst to understand the relationships and dependencies among the requirements, and to track the changes and impacts of the requirements throughout the project lifecycle12. A traceability matrix can assist the BA in better understanding the related requirements when one of the IT systems will take longer than anticipated to implement, as it can show how the delay will affect the other solution requirements and the stakeholder requirement.

References: The CCBA® learning documents, which can be found on the IIBA website12, describe the various techniques that a business analyst can use to manage and maintain the requirements, including the traceability matrix. Additionally, the IIBA Bookstore offers resources that provide further insights into the objectives and best practices for business analysis, including the use of traceability matrix34.

According to the BABOK® Guide, abstraction is the process of removing or suppressing details to focus on essential characteristics. Abstraction helps to make the requirements as re-usable as possible by avoiding unnecessary or specific details that may vary across different contexts or situations. For a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods, the BA should describe the requirements at a high level of abstraction to capture the common and essential features and functions that are applicable to all states. References: BABOK® Guide, Version 3, Chapter 10: Techniques, Section 10.2: Abstraction, Page 370; Chapter 6: Requirements Life Cycle Management, Section 6.4: Approve Requirements, Page 154.

 Interface analysis is a technique used by business analysts to model information characteristics across multiple information systems for a project. It involves identifying and describing the interactions and exchanges of data and information between different systems, components, or processes. Interface analysis helps to ensure that the information flows are consistent, accurate, and complete, and that the system requirements are met.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the interface analysis technique as part of the business analysis process12. The CCBA® resources also describe the types and formats of models that can be used to perform each task in the business analysis process, such as interface models

According to the BABOK Guide, elicitation scope is the set of information that needs to be discovered or confirmed through elicitation activities3. Understanding the elicitation scope can assist the BA with the elicitation activity by determining when elicitation is complete4. This means that the BA can stop eliciting information when he or she has obtained enough information to meet the elicitation scope. This can help avoid over-elicitation or under-elicitation of information. References: BABOK Guide, CCBA Practice Test