Architect Exams Sharing-and-Visibility-Architect Salesforce Study Notes

Granular locking is an advanced tool that Salesforce can enable for large-scale role hierarchy realignments. Granular locking allows finer-grained locking for certain operations that affect large data sets, such as bulk loading or updating. Granular locking can reduce the locking time and avoid performance issues when changing role hierarchy or ownership. Therefore, the answer C is correct and the other options are incorrect

Public Read Only is the best organization-wide default configuration to fulfill the requirements. Public Read Only means that all users can view all records, but only the owners and those above them in the role hierarchy can edit them3. This matches the requirements for sales users and sales managers. For service users, a record type-based sharing rule can be created to restrict their access to accounts with a RecordType of Prospect. Public Read Write, Private, and Public Read/Transfer are not suitable configurations for the requirements.

 Setting the OWD for internal users to Public Read Only is the simplest and most efficient way to give access to all internal employees to the ServiceFeedback object. Option A is incorrect, since creating a trigger on ServiceFeedback to change ownership to an internal employee would be complicated and affect the data quality. Option B is incorrect, since ensuring all the internal users are above the partners in the role hierarchy would not work, as the role hierarchy does not apply to partner users. Option C is incorrect, since creating an owner-based sharing rule for all ServiceFeedback records owned by partners would be redundant and inefficient

The internal Pre-Sales users will no longer have access to the opportunity after the ownership transfer, since manual sharing is removed when a record owner changes. Option A is incorrect, since inherited sharing does not apply to manual sharing. Option B is incorrect, since implicit sharing does not apply to internal users. Option D is incorrect, since team access does not apply to manual sharing.