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Question 16

A manager at Cloud Kicks is importing Leads into Salesforce and needs to avoid creating duplicate records.

Which two approaches should the manager take to achieve this goal? (Choose two.)

Options:

Acquire an AppExchange Lead de-duplication application.

Implement Salesforce Matching and Duplicate Rules.

Run the Salesforce Lead Mass de-duplication tool.

Create a Workflow Rule to check for duplicate records.

Question 17

NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:

1.Sales users enter their opportunities in salesforce for forecasting and reporting purposes.

2.NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.

3.PPS is the trusted source within the NTO for opportunity amount.

4.NTO uses opportunity forecast for its sales planning and management.

Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.

How should a data architect address this overriding issue?

Options:

Create a custom field for opportunity amount that sales users update separating the fields that PPS updates.

Create a custom field for opportunity amount that PPS updates separating the field that sales user updates.

Change opportunity amount field access to read only for sales users using field level security.

Change PPS integration to update only opportunity amount fields when values is NULL.

Question 18

Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?

Options:

Use a Lead standard report and filter on the IsDeleted standard field.

Use a Converted Lead report to display data on Leads that have been deleted.

Query Salesforce with the queryAll API method or using the ALL ROWS SOQL keywords.

Send data to a Data Warehouse and mark Leads as deleted in that system.

Question 19

Universal Containers (UC) is migrating from an on-premise homegrown customer relationship management (CRM) system- During analysis, UC users highlight a pain point that there are multiple versions of many customers.

What should the data architect do for a successful migration to mitigate the pain point?