CQE Exam Dumps - ASQ certification Questions and Answers

The client, or the party commissioning the audit, has the primary responsibility for defining the purpose and scope of the audit.

The client sets the objectives, scope, and criteria to ensure the audit meets their specific needs and requirements.

The audit manager and auditor may assist in refining the scope and purpose but the initial determination lies with the client.

References: The ASQ "Auditing Handbook" and ISO 19011:2018 guidelines on auditing management systems outline the client's role in defining audit scope and objectives.

Instructing that all employees involved in creating those discrepancies be re-trained is considered a risk treatment. This action addresses the root cause of the non-conformities by improving the skills and knowledge of the employees, thereby reducing the likelihood of future occurrences.

The Risk Priority Number (RPN) in FMEA is determined by the product of the frequency of occurrence, severity, and detection ratings. This multiplication helps in quantifying the risk associated with each potential failure mode, allowing for prioritization of corrective actions based on the highest risk areas.

A scatter diagram is used to assess the relationship between two variables. In this case, it can be used to analyze the relationship between storage temperature and the overall length of the metalcomponent. A scatter diagram helps in visualizing any correlation between the two variables. Reference: "The Quality Toolbox" by Nancy R. Tague, which provides descriptions and uses for various quality tools including scatter diagrams.

Management commitment is the most crucial aspect of a successful quality improvement effort. Without the active involvement and support of management, quality initiatives are less likely to receive the necessary resources, attention, and prioritization. Management commitment includes setting clear quality goals, providing the required resources, and leading by example to foster a culture of continuous improvement. This ensures that quality improvement is integrated into the organizational strategy and receives ongoing support and reinforcement.

References:

Juran, J.M., & Gryna, F.M. (1993). Quality Planning and Analysis: From Product Development through Use. McGraw-Hill.

Crosby, P.B. (1979). Quality is Free. McGraw-Hill.

When implementing Single Minute Exchange of Die (SMED), separating internal and external setup operations is a key technique. Internal setup operations are those that can only be performed when the machine is stopped, whereas external setup operations can be performed while the machine is running. By distinguishing and optimizing these operations, setup times can be significantly reduced.References:

Single Minute Exchange of Die: A Comprehensive Guide to SMED by Shigeo Shingo.

Lean Production Simplified by Pascal Dennis.

The situation described is an example of an unintended consequence. Each module functions as intended individually, but when combined, the overall system's performance is suboptimal. This situation often arises when interactions between modules are not fully considered, leading to unforeseen issues that degrade overall system performance.

Standardized work involves documenting and following the best practices for performing tasks on the production line.

Job aids that outline step-by-step instructions ensure consistency and quality in task performance.

This practice helps in maintaining uniformity and reducing variability in the production process.

References: Lean manufacturing literature, such as "The Lean Manufacturing Pocket Handbook," describes standardized work as a core principle for ensuring efficiency and quality.

A critical design review (CDR) is an assessment of the product or system design's maturity, ensuring that it meets the specified requirements and is ready to proceed to the next development stage. It evaluates design performance, reliability, and readiness for production.

References:

INCOSE. (2015). Systems Engineering Handbook: A Guide for System Life Cycle Processes and Activities. Wiley.

NASA. (2016). Systems Engineering Handbook. NASA SP-2016-6105 Rev 2.