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B2B-Solution-Architect Exam Dumps - Salesforce Architect Exams Questions and Answers

Question # 4

Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.

Based on that criteria, which solution should the Solution Architect recommend to UC?

Options:

A.

Set up scheduled flows to handleemail sending and tracking.

B.

Recommend Marketing Cloud Account Engagement.

C.

Develop a custom solution using scheduled Apex to send emails.

D.

Recommend Marketing Cloud Personalization.

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Question # 5

AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.

Which two options should AC Computers consider to support both implementation workstreams?

Choose 2 answers

Options:

A.

Use multiple development sandboxes and merge the workstream builds using change sets.

B.

Use a version control system and CLI-based deployment tools to merge the workstream builds.

C.

Use scratch orgs and continuous deployment tools to merge the workstream builds.

D.

Use package-based deployments and scratch orgs to merge the workstream builds.

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Question # 6

A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.

Which type of architecture diagram should the Solution Architect use?

Options:

A.

Master Data Management (MDM) Diagram

B.

Reference Architecture Diagram

C.

LightningPlatform Architecture Diagram

D.

Solution Architecture Diagram

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Question # 7

AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.

How should the Solution Architect arrange the roadmap to implement the company's stated priorities?

Options:

A.

Start with Service Cloud and Revenue Cloud,followed by Experience Cloud and, later, Sales Cloud.

B.

Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.

C.

Fast-track Service Cloud followed by Sales Cloud,Revenue Cloud, and, later, Experience Cloud.

D.

Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.

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Question # 8

Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make surethey are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because ofduplicative efforts.

What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?

Choose 2 answers

Options:

A.

Can the direct Sales team use the standardfunctionality?

B.

How critical are the business processes?

C.

Are the processes the same for the direct Sales team and indirect Sales team?

D.

Is the data shared between the direct Sales team and indirect Sales team?

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Question # 9

Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of whatkinds of business outcomes the customers want to achieve before presenting them a solution.

Which method of discovery should a Solution Architect suggest to UC?

Options:

A.

Third-party research from well-known organizations

B.

Jobs To Be Done Framework

C.

Comprehensive Surveys to End Customers

D.

User Stories Creation with End Customers

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Question # 10

P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as wellas Shield capabilities.P&C Hardware is in the process of launching an online store based on Salesforce technology that's supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process withweekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.

What are two viable options a Solution Architect should explore in more detail with theclient?

Choose 2 answers

Options:

A.

Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that's already in place at P&C Hardware.

B.

Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.

C.

Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.

D.

Leverage Shield Event Monitoring incombination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.

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Question # 11

Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.

What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

Options:

A.

Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.

B.

Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.

C.

Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.

D.

Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.

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Question # 12

Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, andthe CIO is getting concerned with the sheer amount of data affecting its environment's data limits.

IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.

Choose 2 answers

Options:

A.

Propose Skinny Tables to the CIO before doing anything else.

B.

Understand the organization's regulatory requirements around right to retain or delete data.

C.

Recommend AppExchange solutions that provide capabilities around data archiving to the CIO.

D.

Segment the data in terms of data needed for daily operations, data that is used occasionally at demand, anddata that is used purely for historical purposes.

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Question # 13

3D Scanners needs to apply a discount automatically on the Quote Line for Distributors while in the Quote Line Editor. The percentage discount applied depends on attributes of the Distributor Account and that of the specific Product. Sales users can add additional discounts; however, those will need to gothrough an approval process that allows for resubmitting to only those that previously rejected the additional discount.

Which two options should a Solution Architect recommend to meet the requirements while keeping the user experience in mind?

Choose 2 answers

Options:

A.

CPQ license

B.

Flow

C.

Price Rules

D.

CPQ Plus license

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Exam Name: Salesforce Certified B2B Solution Architect Exam (WI25)
Last Update: Feb 18, 2025
Questions: 111
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