Authentic Salesforce Certification Exam Public-Sector-Solutions Questions Answers

In Salesforce Public Sector Solutions, particularly when dealing with the Grants Management and Experience Cloud, controlling user registration is crucial. To ensure that users cannot self-register and instead are manually registered by the Public Sector Organization, the following steps should be taken:

Disable Self-Registration:

Navigate toSetup>Digital Experiences>All Sites.

Select the relevant Experience Cloud site.

UnderAdministration>Login & Registration, ensure that self-registration is disabled.

Manual User Registration:

Go toSetup>Object Manager>Contact>Page Layouts.

Select the appropriate page layout(s) where you want to add the manual registration action.

Add the'Enable Customer User'quick action to the page layout. This action allows administrators to manually create user records from contacts.

By updating the contact page layouts to include the'Enable Customer User'action, administrators can manually control which contacts are enabled as users for the Experience Cloud site. This method is straightforward and aligns with standard Salesforce practices for managing user access in Experience Cloud.

References:

Salesforce Help: Experience Cloud Sites Login and Registration

Salesforce Help: Enable Customer User

Salesforce Grants Management Documentation

In Salesforce Public Sector Solutions, when changes are made to an Action Plan Template, it is crucial to ensure that the updated template is activated for it to be used in generating new action plans. If the generated action plans are still based on the old template, it is likely because the new template has not been activated. Here’s how to resolve this:

Activate the New Action Plan Template:

Navigate toSetup>Object Manager>Action Plan Template.

Find and select the new template.

Ensure that the template status is set toActive. If not, activate it.

Verify Template Assignment:

Ensure that the correct and active Action Plan Template is associated with the relevant processes or inspection types.

By activating the new template, the system will use it for all subsequent action plan generations, ensuring that the latest updates are applied.

References:

Salesforce Help: Action Plan Templates

Salesforce Public Sector Solutions Documentation

Enabling Assets, enabling Person Accounts, and ensuring the email deliverability access level is set to “All email” are three tasks that must be completed or checked before installing the Omnistudio Package. Assets are records that represent products or services sold to customers. Assets must be enabled to use some features of Omnistudio, such as FlexCards or DataRaptors. Person Accounts are records that store information about individual people who are not associated with a business account. Person Accounts must be enabled to use some features of Omnistudio, such as OmniScripts or DataPacks. Email deliverability access level determines what types of email can be sent from Salesforce. The email deliverability access level must be set to “All email” to install Omnistudio Package successfully.Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_omnistudio.htm &type=5&language=en_US