Last Update Dec 22, 2024
Total Questions : 340 With Comprehensive Analysis
Last Update Dec 22, 2024
Total Questions : 340
Microsoft Power Platform Fundamentals
Last Update Dec 22, 2024
Total Questions : 340 With Comprehensive Analysis
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A company plans to display support call metrics on a screen that is visible to all call center staff.
You need to recommend solutions to meet the company's requirements.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company
wants a simplified screen that allows salespeople to capture the customer name, phone number, and other
information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?
A company runs a call center to handle customer support inquires.
The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.
You need to recommend a solution for the company.
Which Power Platform feature should you recommend?