Authentic The Open Group Certification Exam OGA-032 Questions Answers

This scenario revolves aroundArchiSurance’s document management solutionand themotivationsbehind updating the solution due to software and hardware challenges. The task is to model both theapplicationsandtechnology componentsinvolved, along with themotivationsdriving the need for an update.

Key ArchiMate® 3.2 Concepts Applied:

Applications and Components:

Claim Management Application:This application handles key processes such asfiling claimsandassigning claims, and it shares infrastructure with theApplication Engine.

Document Management Solution:Includes several subsystems such as:

Document Engine:Managesdocument storage, retrieval, and processing operations.

Workflow Engine:Facilitates document workflows and supports document-related operations.

Application Engine:Hosts sophisticated applications likeClaim Management.

Data Objects:

Proof of Loss DocumentsandProof of Loss Dataare critical components managed by theDocument Management Solution. This data is processed and handled by both theDocument Engineand theClaim Managementapplication.

Technology and Infrastructure:

Hardware Platform Needs Replacing:TheApplication Engineruns on hardware that needs replacement. This drives a part of the motivation for updating the infrastructure.

Software Version Needs to Be Updated:TheWorkflow Engineis running on outdated software, necessitating an upgrade to ensure continued support and functionality.

High Availability of Infrastructure:Given that the system is redundantly hosted across two data centers,high availabilityis crucial for seamless operations. This includes continuous availability for the document management processes.

Motivations and Drivers:

Theend-of-supportnotice from theWorkflow Enginesupplier requires anupgradeto maintain operational continuity.

The system administrator responsible for theApplication Enginehas raised concerns abouthardware needing replacement, adding urgency to the infrastructure upgrade.

Why Option D is Correct:

Option Dprovides the most comprehensive representation of the applications, infrastructure, and motivations for updating the solution.

It clearly shows theClaim Management Applicationand its interaction with theClaim Assignment Business Rules Data, as well as how it relies on theApplication Engine.

TheDocument Management Solutionand its subsystems (Document Engine, Workflow Engine, and Application Engine) are correctly depicted, with clear relationships to the data they manage (Proof of Loss Documents and Data).

The motivations for change—specifically, the need toupdate the Workflow Engine softwareand replace thehardware platform—are clearly shown, alongside their impact on the overall system.

The diagram shows the involvement of thesystem administratorin the update process, which is important for ensuring smooth project execution.

Why Other Options Are Incorrect:

Option AandOption Bdo not accurately capture all necessary relationships, particularly the connections between theClaim Managementapplication and its reliance on theApplication Engineinfrastructure. They also miss some of the drivers related to the requiredhardware replacement.

Option Comits some key details regarding how theClaim Management ApplicationandDocument Management Solutioncomponents interact with the system, particularly theClaim Assignment Business Rules DataandProof of Loss Data.

Conclusion:

Option Dis the best answer because it offers the most complete and accurate representation of theapplications, technology infrastructure, and driversfor the update project. It clearly illustrates how theClaim ManagementandDocument Managementsystems work together, along with the necessary infrastructure updates, in line with ArchiMate® 3.2 modeling standards.

In this scenario, the goal is to model thebusiness processes, theirsub-processes, theapplicationssupporting these processes, and thedata objectsthese applications access. Additionally, external services that access some of these data objects need to be shown. This includes capturing the key processes and their dependencies, as well as understanding how the applications interact with data and external services.

Key ArchiMate® 3.2 Concepts Applied:

Business Processes and Sub-Processes:

Transaction Capture Process: Consists of two sub-processes:

Manual Exchange

Loans & Distribution (L&D)This process is responsible for capturing transactions from users through different applications (Online Account Management, L&D Application).

Pricing Process: This process uses theMutual Fund Pricesfrom a third-party service and thePlan Balancesto validate and price trades.

Trading Process: This process generates aTrade Fileand interacts with an externalTrading Service.

Reconciliation Process: This final process updates thePlan Recordkeeping Dataafter confirming trades from theExternal Trading Service.

Applications and Data:

Online Account Management ApplicationandL&D Application: These capture user inputs for transactions and maintainTransaction DataandPlan Balances.

Pricing Application: UsesMutual Fund PricesandTransaction Datato generateTrade Data.

Trading Application: SubmitsTrade Dataand receives aConfirmation Filefromthe externalTrading Service.

Reconciliation Application: Uses theConfirmation Fileto updatePlan Recordkeeping Data.

External Application Services:

Third-Party Information Service: ProvidesMutual Fund Prices.

External Trading Service: Processes trades and returns aConfirmation File.

Data Objects:

Transaction Data: Captured by the transaction capture processes.

Mutual Fund Prices: Received from the third-party service.

Trade Data: Generated by the pricing and trading applications.

Plan Recordkeeping Data: Updated by the reconciliation process after trade confirmation.

Why Option B is Correct:

Option Bprovides the most complete and accurate representation of the scenario. It captures thebusiness processes(Transaction Capture, Pricing, Trading, Reconciliation) and their sub-processes, while showing the appropriate connections to theapplicationsthat support these processes.

It clearly depicts thedata objects(Transaction Data, Plan Balances, Trade File, Mutual Fund Prices, Plan Recordkeeping Data) and their flows between the processes and applications.

The model also includes theexternal services(Third-Party Information Service and External Trading Service), showing how these interact with the internal applications and data objects.

It accurately represents the flow ofTrade Datafrom thePricing Applicationto theTrading Application, and the use ofMutual Fund Pricesby thePricing Process.

Why Other Options Are Incorrect:

Option AandOption Dmiss some critical connections between the applications and the external services. They also lack clarity in how the data flows between the processes and applications.

Option Cdoes not adequately represent the interaction between the applications and the external services (e.g., Third-Party Information Service), which is a key requirement in this scenario.

Conclusion:

Option Bprovides the best and most accurate description of the business processes, applications, data objects, and external services involved in ArchiSurance's daily fund trading operations, following ArchiMate® 3.2 standards for modeling business processes and applications.