Authentic HP Certification Exam HP2-I47 Questions Answers

The HP recommended way to prepare a response to this question is D. Refer to the battlecards for the various HP Lifecycle Services.

Battlecards are documents that provide a concise and compelling overview of the value proposition, benefits, and differentiators of HP Lifecycle Services. They also include information on how to position HP Lifecycle Services against competitors and how to handle common objections. Battlecards are designed to help sales representatives communicate effectively with potential customers and persuade them to choose HP over other options.

You can find the battlecards for the various HP Lifecycle Services on the HP website1 or on the HP Learning Center2. They are updated regularly to reflect the latest features and enhancements of HP Lifecycle Services. You can also download them as PDF files for offline access.

By referring to the battlecards, you can prepare a response that showcases how HP Lifecycle Services can help the customer achieve their business goals, reduce costs, improve productivity, and enhance security. You can also highlight how HP Lifecycle Services are superior to the competitor’s services in terms of quality, reliability, flexibility, and innovation.

1: HP Lifecycle Services | HP® Official Site 2: HP Learning Center

The best way to respond to this IT manager is C. Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.

HP Active Care is a service that provides device protection, support, and repair by using predictive analytics and insights from HP TechPulse. It can automatically request service for users before they experience a device disruption or failure1. HP TechPulse is an automation platform that delivers world-class services through meaningful insights. It can monitor device health, performance, security, and inventory, and detect issues before they become problems2.

By purchasing and registering HP Active Care, the IT manager can benefit from proactive alerts about device issues, such as hard drive or battery failures, and create a service case with HP Customer Support. This can help them minimize downtime, avoid productivity-draining disruptions, and extend device life1.

If the IT manager is interested in learning more about HP Active Care, you can direct them to the HP website1 or contact an HP representative for more details. You can also show them a short video about the benefits of HP Active Care for IT admins and end users3.

The correct answers are B and C. How distributed is your workforce? and Do you require security features such as hardware or BIOS protection?

These questions are relevant to qualify the customer for HP Set Up Services, which are designed to help customers with the challenges of planning for, moving to, and provisioning new devices from the cloud1. HP Set Up Services can deliver great device configuration experiences for employees starting on day one, with services for provisioning, deployment, and zero-touch setup1.

By asking how distributed the customer’s workforce is, you can assess their need for a modern, low-touch way to provision new devices for their remote workers. HP Device Provisioning Services can help customers provision and personalize new computers for their distributed workforce before they ship from HP1.

By asking if the customer requires security features such as hardware or BIOS protection, you can identify their security challenges and offer them solutions that can enhance their device security posture. HP Proactive Security is the world’s most advanced endpoint security service that provides protection-first security for SMBs. It uses HP Sure Click Pro and HP Sure Sense Pro to isolate and contain malware threats, and HP TechPulse to monitor and report on device security posture. HP Proactive Security also includes services to help customers implement and manage configuration policies, such as deny and allow lists, device guard, credential guard, and BitLocker encryption2.

The other options are incorrect because:

• Asking if the customer would consider a lease-to-own solution is not related to HP Set Up Services. This is more relevant to HP Device as a Service (DaaS), which is a comprehensive solution that combines hardware, software, and services into a single contract with a predictable monthly fee3.
• Asking how necessary it is for the customer to minimize capital expenditures is also not related to HP Set Up Services. This is more relevant to HP Financial Services, which can help customers optimize their IT spending and achieve their business goals with flexible financing solutions.

1: HP Set Up Services- Device Configuration, Provisioning, and Deployment Services | HP® Official Site 2: [HP Wolf Security Services] 3: [HP Device as a Service (DaaS) | HP® Official Site] : [HP Financial Services | HP® Official Site]